ICS may gather two types of information about you:
(a) Personal information (including without limitation your name, address, phone number, email address, date of birth, and payment information), which may be collected from you when you voluntarily provide the same through the following, but not limited methods: (1) registering and creating a Shop and Ship membership account; (2) participating in surveys and other promotions available on the Website; (3) communicating with us through the “Contact Us” information provided on the Website or through Customer Service via telephone; (4) interaction with us on our social media platforms; (5) other sources such as third parties where it is reasonably necessary or normal business practice to do so; and
(b) Aggregate information generated by ICS systems, which does not relate to you personally. We obtain certain information by automated means when you visit the Website, such as the IP address of the device you use to connect to the Internet and the pages you accessed. Through collection of this information, we learn how to best design the Website for visitors and understand what products and services you may prefer. ICS collects this information through various means, such as “cookies” (please see below under “Cookies and Tracking”).
Failure to provide necessary personal information when requested may result in certain services not being available to you. ICS may collect additional information from you in relation to promotions, and also any information you provide when corresponding with ICS such as through customer service, and participation in surveys.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
ICS uses the personal information it collects: (a) to verify your identity and assist you if you forget your password or login details for any of ICS registration services; (b) to assist in providing the services requested by you; (c) to provide further information to you about other websites and services or which ICS considers may be of interest to you; (d) for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys; (e) for internal purposes, development and administration of our sites, data analytics, and compliance with our legal obligations, policies and procedures; (f) for ensuring that you are shown the information that is most relevant to you and your interests; (g) to prevent and detect any misuse of, or fraudulent activities and (h) for any other use that you authorize.
ICS will seek your consent if it wishes to use your personal information for purposes other than those you have agreed to previously.
This Website uses a “cookie” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g. Microsoft Windows, Mac O/S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g. your username).
ICS may use the information generated by cookies to: (a) track traffic patterns to and from the Website; (b) ensure any advertising is being shown to the most appropriate person; and (c) enable you to enter the Website and use certain services and to visit registered user only areas of the Website.
ICS uses Google Analytics, a tool used to collect information, which permits evaluation of the use of the Website, analysis of your behavior, and improvement of your experience with the Website. You can obtain more information about how to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
(a) opt out and neither receive certain services nor participate in certain interactive areas; or
(b) opt in to agree to be contacted by ICS in relation to certain matters such as notification of new features to the Websites, beta testing or promotional activities.
The security of your personal information is important to ICS. We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. In order to protect your personal information, we use several security techniques including secure servers, encryptions, and physical safeguard of the locations where the data are stored. ICS will keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorized access to your login information, including your password.
Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, ICS cannot guarantee the absolute security of your personal information.
We may transfer your collected personal information to countries other than the country in which you originally provided it. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, ICS will protect that information as described in this Privacy Notice. We may also disclose your personal information as required or permitted by law to law enforcement agencies, regulatory authorities and governments for security and customs purposes.
(b) The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Refunds will be done only through the Original Mode of Payment.